Actively respond to special electricity demand to ensure residents’ worry-free life.
Recently, Sanxiang Community, Canglang Street, gusu district City, Suzhou received an emergency response from residents in the micro-grid group. The Hejiatang Community will carry out power supply maintenance, and there are elderly people in their homes who use sputum suction machines and cannot stop power supply. After learning of this unexpected situation, community workers quickly responded to ensure that residents’ lives were not affected.
After receiving the news, the social worker acted immediately. At 18: 30 that evening, he contacted all the shops along the street and asked if he could provide mobile power. Social workers and grid workers visited the shops in the community one by one and found that most shops had no mobile power supply to borrow. Subsequently, the social worker urgently dialed the telephone number of the power supply company, explained in detail the residents’ special electricity demand, and emphasized the importance of the sputum suction machine for the elderly to accompany them at home, especially during the power outage, which may be seriously affected. The staff of the power supply company said that they would try their best to coordinate the solution.
After many times of communication and coordination, by the next afternoon, the power supply company finally confirmed that it could provide mobile power, and the community staff immediately fed back the news to the residents. Residents expressed their deep gratitude when they learned that the community could provide mobile power. The children of an old man said excitedly: "Thank you very much for the quick response and selfless help of the community workers! Without your efforts, my father’s health would really be affected. Thank you! " Another resident said: "The service of Sanxiang Community is really intimate and really cares about our lives. This warmth makes me feel at ease."
Sanxiang community always pays attention to the living needs of residents, especially when dealing with emergencies, showing great care and responsibility. When dealing with such problems, the community regularly carries out publicity work on power supply maintenance to enhance residents’ safety awareness and coping ability, so that residents can prepare in advance to avoid being at a loss in similar situations. At the same time, the community also plans to carry out caring activities for the elderly to further understand their living needs and provide them with more thoughtful services.
In the future, Sanxiang Community will continue to strengthen cooperation with power supply companies, volunteer organizations and other social resources, and establish a more perfect emergency response mechanism so that every resident can feel the warmth and care from the community.
Yangzi Evening News/Zi Niu Journalist Zhou Xiaoqing
Proofread Xu Heng
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